What We Collect and Why We Hold It
When you open an account, we collect your name, email address, phone number, and the wallet details you provide for bKash, Nagad or Rocket transactions. During normal account activity, our systems log deposit amounts, withdrawal requests, session timestamps and device identifiers. We use this data for
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three purposes: processing your payments accurately, verifying your identity as required by our internal compliance checks, and maintaining account security through login monitoring. We do not sell your personal data to third parties for marketing. Payment transaction records linked to bKash, Nagad and Rocket are retained
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for as long as required by our financial record-keeping obligations. Session logs and cookie data are held for a shorter period and then purged on a rolling schedule. If you request account closure, we begin a data review process and notify you of what is retained
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under legal obligation versus what is deleted. Your use of this platform is subject to your local law and eligible regions — we make no claim that our services are lawful in every jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.